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Poor communications may be the number one problem for most businesses. It affects employee performance, employee morale, customer satisfaction, and orders from vendors.

At a minimum, have the person to whom you are speaking, repeat what he or she heard you say. If appropriate and circumstances permit, provide a brief demonstration of what you want accomplished.

The preferred method of contact and in the best order are: face to face, by telephone, by written instructions (letter or e-mail).

Gilliland & Associates, PC is a full-service CPA firm specializing in tax planning for individuals and businesses in the Northern Virginia area. We are based in Falls Church, VA and also service clients in the McLean and Tysons Corner, VA. Gilliland & Associates specializes known for our superior knowledge and aggressive interpretation and application of tax laws, we help you keep more of your earnings by finding you the lowest possible tax on your business or personal tax return. You can connect with us on Google+ <https://plus.google.com/108764776146415485651/posts> , LinkedIn <http://www.linkedin.com/in/gillilandcpa> , Facebook <https://www.facebook.com/gillilandcpa> , and Twitter <https://twitter.com/dnggcpa>